Optimal complement to software application support services

Operation

Our SAP BASIS team of certified and experienced technological consultants will take care of the outsourced SAP systems and will identify problems and prepare recommendations necessary to ensure continuity of operation.

AMS Operation is an optimal complement to software application support services. Entrust us with the responsibility for administration of SAP at technological level, address BASIS layer problem-solving and maintaining uninterrupted availability of the system!


Operation encompasses:

  • ongoing maintenance of SAP systems in the “on premise” model or 24/7/365 cloud, all/selected SAP environments: development/test/production;
  • dedicated team of Basis maintenance consultants and a central Help Desk system and SLA;
  • support in defining and handling Basis requests to SAP;
  • ongoing management of users and user authorizations; managing the transportation system between SAP environments; installation of patches and hotfixes recommended by SAP at SAP Kernel and software application levels.

Corresponding products

HelpDesk & SAP Support

In need of SAP Support and professional system maintenance? Predictable costs, support of experienced experts and faster troubleshooting.

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Public Cloud

You do not want to worry about IT infrastructure, do you? Or maybe the ability to dynamically manage IT resources is of paramount importance for you? Take advantage of the scalability of resources offered by a public cloud.

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Consulting

Full range of analyses (e.g. security, efficiency or data architecture analyses), migrations and recommendations / optimization within the scope of SAP license - explore the potential of SID Consulting package.

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Corresponding products

HelpDesk & SAP Support

In need of SAP Support and professional system maintenance? Predictable costs, support of experienced experts and faster troubleshooting.

More >

Public Cloud

You do not want to worry about IT infrastructure, do you? Or maybe the ability to dynamically manage IT resources is of paramount importance for you? Take advantage of the scalability of resources offered by a public cloud.

More >

Consulting

Full range of analyses (e.g. security, efficiency or data architecture analyses), migrations and recommendations / optimization within the scope of SAP license - explore the potential of SID Consulting package.

More >

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